December 7, 2022

UBA, Ecobank leads list of mobile banking apps with best and worst rating on Google Play, App Store in 2021 ▷ Nigeria news


  • Mobile banking apps have created a fundamental change in the way people manage their finances and conduct transactions.
  • With mobile banking, anyone can access their accounts, view statements, complete transactions, pay bills and more – from home or on the go.
  • These services have been a source of revenue for banks, but customers also face distinct challenges, from reliability to convenience and user experience.

Mobile banking apps are the future of the industry and are quickly becoming a necessity for bank customers to transact.

It is therefore not surprising that most banking apps in the Google Play Store are recording downloads of more than one million downloads and that transactions through electronic channels are on the increase.

With the increasing evolution of banking habits, software has become an important part of a bank’s spending, and it is important to maintain a competitive advantage and maintain the relevance of product offerings.

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UBA, Ecobank Lead List Mobile Banking Apps with Best and Worst Rating on Google Play, App Store in 2021
Nigerian banks logo Credit: profile pictures
Source: Getty Images

That said, below are the top rated best mobile banking apps in 2021, as seen on Google Play Store and Apple Store.

UBA Mobile Banking

UBAmobile banking app is one of the most downloaded on platforms like Google Play, Apple App Store.

On Google Play Store, there are over 5 million downloads with a rating of 4.1 out of 5 and 4 out of 5 on Apple Store.

While there are negative reviews, the rating shows that this is a decent mobile banking app.

Sterling Onebank

This is another bank with a strong 4.1 out of 5 rating on Google Play Store and 3.6 / 5 on Apple Store.

The bank also has a rating of over 500,000 downloads with very good reviews.

Vulte by Polaris Bank

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The Polaris mobile app is the third highest rated mobile banking app on Google Play Store with a rating of 3.8 out of 5 by over 3,000 reviewers.

However, the application has less than 500,000 downloads.

The app also has an impressive rating on the Apple App Store with a rating of 4.7 out of 5.

Access the Bank’s mobile application

Being the largest bank in Sub-Saharan Africa in terms of customer base, it’s no surprise that Access Bank’s mobile app has been downloaded over a million times by users.

However, the app has a 3.8 out of 5 rating on Google Play and a 3.2-star rating on Apple Store.

Zenith Bank mobile app

Just like the UBA mobile app, this app has been downloaded over a million times by users. It offers the basic features, but the data shows that it has a total of 3.7 stars on Google Play and 2.6 stars on Apple Store.


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This is another of the really great mobile banking apps in Nigeria right now with over a million downloads.

GTWorld has 4.2 stars on Google Play and 2.7 stars on Apple Store.


This app has 3.8 stars on Google Play and 3.0 stars on Apple Store. About five hundred thousand people use it. It has received great reviews from users.

First mobile

First Mobile by FirstBank has 3.7 stars on Google Play and 2.9 on Apple Store. It is one of the most downloaded apps with over 5 million downloads.

FCMB Mobile Plus

With its 3.7 stars on Google Play and 2.9 stars on the Apple Store, it also appeals to its users.

It also has over a million downloads and 9,000 reviews, most of which need improvement.

Stanbic IBTC

This mobile application has a rating of 3.6 stars on Google Play as well as 3.1 stars on Apple Store. One of the reasons people love it is its easy to use features.

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The bank currently has over a million downloads and over 8,000 reviews, most of which also need improvement.

Union Mobile

The app has a rating of 3.6 on Google Play. In recent years, one of Nigeria’s oldest banks has launched a number of efforts to gain the trust of the younger population.

It appears to have a wide range of useful services to offer consumers, with over a million downloads.

Ecobank Mobile Bank

EcoBank is the lowest rated Nigerian banking app on Google Play, with a 2.7 out of 5 star rating and several critical reviews calling for improvement.

Despite this, the app has received a lot of attention, with over a million downloads and over 34,000 reviews.

GT and Zenith topped list of Nigerian banks with highest-paid executives

during this time reported how much Nigerian bank executives earn in a sector with the country’s largest employers of labor.

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Managing Directors / Managing Directors have a responsibility not only to ensure that salaries are paid but also that profits are made.

These enormous responsibilities also come with considerable compensation for executives for their services, apparently making them the most senior staff in the bank.

Source: Legit